Available payment methods
There are several payment methods that we provide for your purchases. The available payment methods may vary by country, but generally you can use:
Paying with Credit Card
Which cards do you accept?
We accept Mastercard, Visa, and American Express, in addition to Maestro, Solo, Visa Electron and Visa Debit cards.
When will my card be charged?
Your credit card will be charged immediately after your order is placed. If you send goods back, the amount will be credited back to your card account.
Are my card details safe?
For your convenience, your payment details will be saved on our encrypted server. Your card information is encrypted in our system using 128-bit SSL technology. This high standard of security means shopping with a card is safe and secure, and ensures that your data will under no circumstances be accessible by third parties.
Our checkout process uses 3DS authentication (Verified by Visa, MasterCard SecureCode and American Express SafeKey). These services enhance your existing card account against unauthorised use when you shop with us. If you require more detailed information or encounter a problem with the authentication process, please contact your card issuer directly. Unfortunately we have no control over the payment authentication process so we will be unable to assist with any authentication enquires.
Paying with PayPal
When will I be charged?
PayPal payments are usually credited within a few minutes.
What sort of payment confirmation will I receive?
You will receive an order confirmation which contains the link to your PayPal payment. If for some reason, the payment process is interrupted, this link offers you the chance to reprocess your payment with PayPal. Please note, however, that after three hours payment via PayPal is no longer possible.
Can I pay by PayPal without creating a PayPal account?
Yes, in order to do so select PayPal as your preferred payment method during checkout, at the end of the ordering process you will be directed to PayPal. If you would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ and you can enter your card details and confirm the payment as a PayPal guest.
What happens if I return?
The amount will be credited to your PayPal account, unless you have paid as a guest then the amount will be credited to your bank account.
Paying with Wire Transfer
You can transfer the invoice amount to our bank account. You will receive our order confirmation by email containing bank details and order number. Goods will be reserved 2 days for you and we'll process the order immediately after receiving the payment.